When encountering License error message similar to mentioned below, please follow these instructions.
This error occurs in Process Runner DB when client unable to communicate with the License Server. This mainly happens if PRORDB.LIC file is blank, corrupted or edited.
Suggested Solution:
We request you to edit the PRORDB.LIC file in ‘C:\Users\Documents\Innowera\LicDB\PRORDB.LIC’.
Add following line to the PRORDB.LIC file.
‘server <IP Address> any 5053’ and save it.
Make sure that the file has only one line mentioned above. Replace <IP Address> with the actual IP address.
If your issue is not resolve, please contact license@innowera.com with screen shot of specific error message and steps performed prior to encountering that error message.