How to resolve 102: Innowera Control Panel: User Not Found error |
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Background Information/Cause:
Suggested Solution: The user name should be added to Innowera Control Panel. Please contact your Innowera Control Panel Administrator and ask them to add the user name by sending them error screen shot. Note: The steps to add user name in Innowera Control Panel are given below.
1.Open internet browser. Type the server URL where Innowera Control Panel is installed and hit Enter. For example: http://servernameoripaddress/InnoweraControlPanel/
2.Login with valid credentials and go to Master Controls -> Users.
3.Check for the user name ('JSmith' in this case). If the user name does not exist then add the user name.
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