No License for product(-1)

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When encountering License error message similar to mentioned below, please follow these instructions.

 

no license for product(-1)

 

This error occurs in Process Runner when client is unable to communicate with the License Server. This mainly happens if PROR.LIC file is blank or corrupted.

 

Suggested Solution:

 

We request you to edit the PROR.LIC file in ‘C:\Users\Documents\Innowera\Lic\PROR.LIC’.

Add following line to the PROR.LIC file.

SERVER <IP Address > any <port> and save it.

 

Make sure that the file has only one line mentioned above and replace <IP Address> with the actual IP address and <port> with the assigned Port number of Innowera License server.

If your issue is not resolve, please contact license@innowera.com with screen shot of specific error message and steps performed prior to encountering that error message.

 

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All license in use (-22) error message