No License for product(-1) |
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When encountering License error message similar to mentioned below, please follow these instructions.
This error occurs in Process Runner when client is unable to communicate with the License Server. This mainly happens if PROR.LIC file is blank or corrupted.
Suggested Solution:
We request you to edit the PROR.LIC file in ‘C:\Users\Documents\Innowera\Lic\PROR.LIC’. Add following line to the PROR.LIC file. SERVER <IP Address > any <port> and save it.
Make sure that the file has only one line mentioned above and replace <IP Address> with the actual IP address and <port> with the assigned Port number of Innowera License server. If your issue is not resolve, please contact license@innowera.com with screen shot of specific error message and steps performed prior to encountering that error message.
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