SAP GUI not Visible

Symptom

Sometimes, when you record a Transaction Process file, the SAP GUI screen is not displayed even after you provide the valid credentials. Or, an invalid GUI error is displayed in the Magnitude Connector for SAP window.

Cause

This problem occurs due to the incompatibility between Process Runner and SAP GUI versions.

Solution

If you are not using the SAP GUI version supported by Process Runner, then ensure to upgrade your SAP GUI versions. For more information, see Magnitude Process Runner System Requirements. If you cannot upgrade your SAP GUI version to the supported versions, you can record a transaction in SAP using the SHDB transaction code and import the recording in Process Runner.

To import SHDB recording in Process Runner

  1. Open Process Runner.
  2. Select File > New Process > New Transaction. The New Process window is displayed.
  3. Select Import recording. The Import Recording window is displayed.
  4. Select From SAP (SHDB), perform the following:
    1. Select Get Recording List from SAP. The SAP Logon at [<NameOfSAPSystem>] window is displayed.
    2. Enter the credentials and select OK. The recording names that you have saved in the SAP are displayed in the drop-down list menu.
    3. Select the t-code from the list. The recording is retrieved from SAP, and the data is displayed in the same screen.
  5. Select Import. The Mapper screen is displayed with the recorded data.