Resolving "Data at the root level is invalid, Line 1 Position 1" error

After successful download and installation of Process Runner Enterprise, If any existing Process File (those which are created in Process Runner 2008 version 4.20.132.21677 or earlier versions) is opened with Process Runner Enterprise- that file will be upgraded and compressed. Thereafter those process file will reflect compatibility error when opened in Process Runner 2008 version 4.20.132.21677 and earlier versions as shown in the image below.

 

•FM:35 Process Runner

FM:158 FM:36 Data at the root level is invalid. Line 1, Position 1.

 

 

 

Suggested Solution

 

1.To resolve “Data at the root level is invalid. Line1, position 1." issue, It is suggested to install the latest version of Process Runner from the following link.

https://www.innowera.com/sap-data-download

2.If you don’t want to upgrade the Process Runner for all users, then kindly refer to following link for more information on ‘How to make upgraded/compressed process file compatible with Process Runner 2008/Process Runner Excel Add-in’

http://help.innowera.net/ProcessRunner/index.htm?make-compressed-process-file-compatible-with-pr-2008.htm

 

If your issue is still not resolved, please contact Innowerasupport@magnitude.com with screen shot of specific error message.