A Support request can be submitted by creating a ticket in support portal.

Please visit: http://support.innowera.net

Click on "Open New Ticket" to create a new ticket

Support request can be also be submitted by sending an e-mail to support@innowera.com. Whenever possible, please use your official company e-mail address to receive a prompt response.

Live Support enables reservation less, ad-hoc, on demand, installation-less, direct screen and voice integration on one-to-one or one-to-many basis. This translates in immediate and effective support that goes to the bottom of the issues quickly.

It can be accessed from Process Runner DB Help menu.

** Make sure you do not already have an external Team Viewer session open. If so exit it.

Schedule a time convenient for both you and Innowera Support.

Send your ID to the Innowera  Support.

You can then go ahead with the meeting and get your issues solved quick and easy.